Consulting
Service and Support
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FileOnQ™ provides the most capable and flexible property and evidence management
system on the market. In addition, we also provide our customers with exceptional
training by staff that has specific
experience in law enforcement and evidence management.
Our expert consultants know the trials and tribulations of evidence management,
having worked in that specific field themselves and struggled with the "pen
and paper" system. Our consulting team has worked with
numerous police agencies in various degrees and capacities. Their insight
and experience allow them to assist our customers with all their evidence management
challenges and questions.
Additional Consulting Services for Non-Clients
Beyond training and consulting services for EvidenceOnQ™ clients we also offer
our consulting services to non-Clients to help improve their existing procedures
and current property and evidence management strategies. Here are a few of the consulting
services we offer.
- Assessment of evidence unit procedures
- Evaluation of recommendation for new policies and procedures,
- Special projects
- Facility design
- Audits
- Preparation for accreditation
- Funding and cost justification
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Our Consulting Team:
Our customers find that by utilizing the knowledge of our consulting team and applying
it to the versatility of the EvidenceOnQ™ system, they are able to utilize
EvidenceOnQ™ to its utmost potential and, in turn, see an increased efficiency
and integrity in their department's evidence management.
 Shannon Turner
- Property and Evidence Specialist
Shannon Turner joined FileOnQ™ as an Evidence Consultant in 2004 after 23
years in the criminal justice system in Washington State. Shannon began her career
in 1981 working for a criminal defense law firm. In 1984 she was hired by the Benton
County Prosecutor's Office and spent 11 years there. She worked in several divisions,
with specialized training and expertise in child victim forensic interviewing. Shannon
then spent the next 10 years as a police evidence technician and crime scene investigator.
While working in law enforcement, Shannon was a WSP crime lab certified marihuana
identification expert and was a member of the clandestine lab critical response
team...
More
 Steve
Englund
Steve has been part of FileOnQ™ since its inception in 1996. Steve has filled
key roles in launching FileOnQ™ and has been involved in sales, support, and
product development activities. He is responsible for product management of EvidenceOnQ™,
our product offering for the Law Enforcement Market, as well as, our product offerings
in markets such as financial, medical, insurance, real estate, and government. In
Q4 2007, Steve has also taken over sales management of the MidWest sales territory.
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